Trident Processing Services

RECEIVABLES MANAGEMENT

Trident Processing Services prides itself on having the ability to collect outstanding funds on behalf of our clients, from their customers that are situated all over the world. As an added benefit to our clients, we will be introducing the following services:

Bill Payment Processing

Front-End Collections

Mid-Range Collections

Loan Origination

Trident processing services employee marketing strategy

SALES AND MARKETING

At Trident Processing Services we proudly market the services of our valued clients. In an effort to promote continuous growth, we provide our agents with consistent training to equip them with the necessary tools to make successful pitches to potential customers. Our sales and marketing pitches will focus mainly on:

Customer Acquisition

Outbound Sales

Retention Services

Subscription Management

TECHNICAL SERVICES

As part of our portfolio, we offer technical support services to our clients. We focus on technological applications and services that are best suited to their needs and requirements. The following technical services are offered:

Data Analytics

Help Desk / Tech Support

CUSTOMER ENGAGEMENT

At Trident Processing Services, we specialize in customer engagement. Our agents are trained to demonstrate professionalism, understanding and excellent customer service etiquette. As our business thrives on the ability of our agents to reach numerous customers within specified periods, it is essential that we are effective and efficient in all our communications. As part of our customer engagement offering, we provide the following to our clients:

Trident processing services employee and customer handshake
Customer Support Service

Live Chat

Email Engagement

Welcome Calls

Audio & Video Transcription

Data Entry

Online Research

Verification Services

BACK OFFICE PROCESSING

To guarantee the success of our operations, it is imperative that our records are kept up to date. As such, we have a team that works solely on verifying the accuracy of all data entered. This by extension ensures that our clients are provided with the most efficient service. Records can be provided at any given time, either by documentation or audio.